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SECURITY

Important Numbers Emergency: 911 Sheriff’s Office: 239-477-1000 Fiddlesticks Security: 239-768-3089 Poison Control: 1-800-222-1222

Florida Power & Light: 239-334-7754 Lee County Utilities: 239-533-8845 *In emergency situations (Medical, Police, Fire, etc.), CALL 911 FIRST and then notify Security at 239-768-3089.* Visitors Visitors are allowed to enter the community using the following methods: 1. Preferred Method: Use the security software voicemail system. The resident can call and leave a message (239.768.1115) with the visitor’s name and expected time of arrival. This information will automatically be updated into our security software. *If you are prompted to enter your seven-digit phone number, please enter the phone number that you have provided us as your primary contact number (usually your home phone). If you are prompted to enter your code number, please enter your four-digit member number. *Updates the security software instantly. 2. Preferred Method: Use the security software smart phone app. Tap the App Store or Google App icon on your device. Search for ISN Resident. Tap Get. Tap Install (cloud icon) to start the download. Open the app and start typing "Fiddlesticks" in the field dedicated for the Community. A drop-down menu will appear; choose "Fiddlesticks". Enter your primary phone number and pin number (this will be the same phone number you have setup for the automated voicemail system at the gatehouse; the default pin number is your member number). *Updates the security software instantly. 3. You can also login to the security website and add the guest to your Guest List. You can adjust the dates that the guest is authorized to enter the community when you enter the person or the company’s name (this process updates the security software instantly).

4. As a last resort the resident can call and inform the Gatehouse directly (239.768.3089) and the guest or contractor’s information will be manually entered into the security software.

WWW. FIDDLESTICKSCC.COM RYAN BELL, DIRECTOR OF SECURITY GATEHOUSE 239-768-3089