FCC White Paper Report

B. Some members believe we have an identity crisis, saying the membership is divided about whether Fiddlesticks should maintain its “premier status” or identify as a “value club.” C. We are at a critical time when we must unite, live up to the Club’s mission and vision statements, and proceed to upgrade facilities to meet current and future membership needs. III. Member Feedback and Satisfaction Over the past two years, over three hundred members have participated in focus groups to obtain comprehensive feedback on facility satisfaction. (note: some members attended both series of focus group meetings)

A. Key Insights from Focus Group Participant Survey responses:

i. High Satisfaction: Swimming pool/spa (79%) and tennis courts (71%) ii. Low Satisfaction: Clubhouse (37%) and outdoor dining (28%).

B. Key Concerns:

i. Limited Dining Options: There is a strong need for enhanced indoor and expanded outdoor dining experiences.

ii. Event Capacity Constraints: Current facilities cannot accommodate the growing demand for member events and functions, leading to waitlists and overcrowding.

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